micro-manager Support
100X Imaging
1. Why do I need technical support for micro-manager?
Configuration of high-end research grade microscopes and
associated hardware (shutters, filterwheels, cameras etc.) can be a complex and
daunting task. If you choose to use micro-manager to control your imaging
system you have taken the first step to making your operation easy. 100X Imaging
can offer you personalized technical support to get your system up and running
in no time and make sure it is configured optimally for your experiments. This
is similar to companies such as RedHat, Ubuntu that offer support for the Free and Open-Source Linux
OS.
2. What kind of support do we offer?
There are three levels of support: basic, enhanced and
institutional.
Basic support: This is an individual license for 1 microscope system
and provides microscope system configuration, troubleshooting and bug fixes.
This allows you to get your system up-and-running on micro-manager and start
your experiments quickly. The initial support package buys you support for 2
years.
Enhanced support: Provides all the above services along with custom
application development. For instance you might need a custom script for your
specific imaging application, or a processing routine for image analysis. 100X
Imaging will be happy to develop this for you either with a Beanshell script,
Matlab routine or a Python wrap-around. Talk to us and we will work with you.
Institutional support: We recognize that in contrast to the
The institutional license would provide micro-manager support for all wide-field and spinning disc microscopes on your campus and will convert the entire institute to 1 imaging platform. Apart from providing huge cost savings, Open-Source licensing of the software will enable unrestricted modifications to the code to suit particular experiments. Contributions to extend the function and provide device support can be made by various parties, both within the institute (students and faculty) and outside it. Institute researchers can also access the larger community of micro-manager users some of them with similar imaging modes. The institute also benefits from adopting one image standard across campus facilitating learning and collaboration.
In
addition to microscope configuration and setup we will provide you pre-purchase assistance for specifying
your microscope system, software fixes and training in micro-manager and ImageJ through
our 2-day basic microscopy course. At present, the National Centre for
Biological Sciences has an institutional license and micro-manager serves as
the microscope control platform in many laboratories.
